S4PPlumbing & Gas Fitting
24/7 Call Now
Home Services About Contact Call Now — 0481 513 001

24/7 — Melbourne Metro

Emergency Plumber, Melbourne.

Burst pipe, gas leak, sewage backing up or a hot water unit that's given out — the line is answered day and night by a licensed Melbourne plumber and gas fitter. Scroll down for what to do while you wait; call first if anyone is at risk.

Call Now — 0481 513 001 What To Do Right Now
  • Answered Day & Night
  • Licensed & Insured
  • Melbourne-Wide
24 / 7

If It's Happening Now, Call Now.

Don't wait on an email. One call gets you a real answer on timing and what to do in the meantime — any hour, anywhere across Melbourne metro.

0481 513 001 Tap To Call — 24/7 Emergency Line

While You Wait

What To Do Right Now.

Four situations we get called out to most, and the first things worth doing before anyone arrives. If you're ever unsure whether something is safe, stop and call.

Stop — Safety First

You Can Smell Gas

  1. Don't touch light switches, power points, or anything that could spark — and put out any naked flames or cigarettes.
  2. Open doors and windows to ventilate the space.
  3. Turn the gas off at the meter if you can reach it safely.
  4. Get everyone outside, and make your calls from outside.

If the smell is strong, or anyone feels dizzy or unwell, call 000 first. You can also ring your gas distributor's 24-hour faults line — the number is on your gas bill. Then call S4P on 0481 513 001 for the licensed gas fitting repair and compliance certificate.

Act Immediately

Burst Pipe Or Major Leak

  1. Shut the water off at the main stop tap — usually beside the water meter near the front boundary. Turn it clockwise.
  2. If it's a hot water line, switch the hot water unit off too (gas valve, or its circuit at the switchboard).
  3. If water is anywhere near power points, lights or the switchboard, kill that circuit at the switchboard — or leave the room and call an electrician.
  4. Lift what you can off the floor, and take photos of the damage before you mop up. Your insurer will want them.

Water off and still leaking, or you can't find the stop tap? Call 0481 513 001 and we'll talk you through it.

Health Risk

Sewage Backing Up Or Overflowing

  1. Stop using water in the property — no toilets, showers, dishwasher or washing machine. Every litre makes it worse.
  2. Keep kids and pets well away from the overflow. Sewage is a genuine health hazard, not just a mess.
  3. Don't tip drain chemicals down it. They rarely shift a real blockage and they make the line dangerous to work on.
  4. If it's overflowing outside at the grate, that grate is doing its job — it's protecting the inside of the house.

We clear it with high-pressure jetting and camera the line afterwards so you know what caused it. More on CCTV drain inspections.

Urgent If Leaking

No Hot Water

  1. Water pooling under the unit, or steam and hissing? Shut it down and treat it as urgent — call rather than investigate.
  2. Gas unit, nothing obviously wrong? Check whether your other gas appliances still work, so we know if it's the unit or the supply.
  3. Electric unit? Check the switchboard, including the off-peak circuit if you're on one.
  4. Check the isolation valve at the unit hasn't been knocked closed — it happens more often than you'd think.

Same-day replacement is available when a unit is beyond repair, and we'll give you a straight answer on repair versus replace. More on hot water systems.

A note on the advice above. It's general guidance for common situations, not a substitute for a licensed plumber or gas fitter looking at your property. If a step feels unsafe, don't do it — get everyone clear and call.

Callouts

What We Come Out For.

Commercial, domestic and industrial sites across Melbourne metro — the same licensed plumber and gas fitter at 2am as at 2pm.

  • Burst and split pipes
  • Gas leaks and gas smells
  • Blocked and overflowing sewers
  • Hot water system failure
  • Blocked toilets and drains
  • Leaking or failed hot water units
  • Storm and flood water ingress
  • Roof and gutter leaks
  • No water to the property
  • Ceiling leaks and water damage
  • Failed taps, valves and mixers
  • Commercial site shutdowns

Reviews

Called Out, And Glad They Did.

Real Google reviews from S4P customers — including one who called it in as an emergency.

5.0 38 reviews · Read them on Google

I can’t recommend Steve from S4P Plumbing highly enough! We had an emergency plumbing issue, and Steve responded incredibly quickly. He arrived exactly when he said he would, which was a huge relief during a stressful situation. … If you’re looking for an honest, dependable plumber who delivers exceptional workmanship, Steve from S4P Plumbing is the person to call.

Mohammed Khaleel4 weeks ago · via Google

I couldn’t be happier with the service. From the first phone call to the completion of the job, everything was handled professionally and efficiently. The workmanship was of an exceptionally high standard, and every detail was completed with great care. … It’s refreshing to find a plumbing and gas fitting business that genuinely does what they say they will do.

Mont FR1 month ago · via Google

Excellent plumber! Arrived on time, explained everything clearly and did a clean, professional job. Very happy with the result. Very professional and skilled plumber. Fixed everything quickly and the quality of work is amazing. Will definitely use again.

sam Jafari8 months ago · via Google

Swipe for more

Emergency FAQ

The Questions People Ask At 2am.

Short answers, so you're not reading a wall of text with water coming through the ceiling.

What counts as a plumbing emergency?

Anything that's causing damage, is unsafe, or makes the property unusable right now: a burst pipe or uncontrolled leak, the smell of gas, sewage backing up inside or overflowing outside, a hot water unit leaking, or no water at all. If water is near electrical fittings, or you can smell gas, treat it as urgent regardless of the hour.

Where is the water main shut-off tap?

On most Melbourne properties the main stop tap sits next to the water meter near the front boundary — often in a small plastic box at ground level. Turn it clockwise to shut the water off. Worth finding yours before you ever need it, and checking that it actually turns.

Do you charge more for after-hours callouts?

After-hours work is priced differently to a scheduled weekday job. You'll be told what the callout costs on the phone, before anyone is dispatched — no surprise invoices at 2am.

Who's responsible for a blocked sewer — me or the water authority?

You're responsible for the drains on your property; the water authority is responsible for their main sewer. A CCTV inspection shows which side of the boundary the blockage is on. If it turns out to be in the authority's main, we'll tell you, so you can call them rather than pay for work that isn't yours.

How quickly can you get to a Melbourne emergency?

It depends where the van is and what's already on the board. Call and you'll get a real answer on timing straight away rather than an open-ended wait — plus advice on what to do in the meantime.

Coverage

Where We Come Out

S4P covers Greater Melbourne — north, south, east and west — for emergency plumbing and gas fitting on commercial, domestic and industrial sites. If your suburb isn't listed, call and ask; the van travels.

  • Melbourne CBD
  • Craigieburn
  • Roxburgh Park
  • Epping
  • Broadmeadows
  • Coburg
  • Preston
  • Reservoir
  • Brunswick
  • Essendon
  • Sunbury
  • Werribee
  • Point Cook
  • Footscray
  • Sunshine
  • Tarneit
  • Richmond
  • Hawthorn
  • Box Hill
  • Doncaster
  • Ringwood
  • Dandenong
  • Clayton
  • Brighton
  • St Kilda
  • Frankston
  • Berwick
  • Pakenham

Emergency? Don't Wait.

Melbourne's Plumbing & Gas Line Is Always Open.

Call 0481 513 001

Servicing Melbourne Metro — Commercial · Domestic · Industrial